Contact us

Has your question already been answered? Check Frequently Asked Questions.


Confidential helpline, we do not ask your name.

0845 123 2305 at times between 9 am and 9 pm on different days – or 020 7607 9661 Monday to Friday, 12 noon to 8 pm.

When you have called us, come back and fill in our questionnaire.  This helps us to improve the helpline service  – you can be anonymous if you wish.

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Complete this form to send us an email. If you have a long complicated question, it might be easier to call us and talk it through with a helpliner – numbers above.


41 North Road
N7 9DP