Contact us

We are still available during the emergency.

Has your question already been answered? Check Frequently Asked Questions. Or contact us:


Confidential helpline, we do not ask your name.

0845 123 2305 at times between 9 am and 9 pm on different weekdays. (This is not a premium rate call – we get no money from it. It counts as a local rate from a landline. But mobile services may charge more).  Or 020 7607 9661 Monday to Friday, 12 noon to 8 pm.

When you have called us, come back and fill in our short survey.  This feedback helps us to improve the helpline service  – you can be anonymous if you wish.


Join us.

Email – question or feedback

If it is a long complicated question, it might be easier to call us and talk it through with a helpliner – numbers above.

How you can help: volunteering

We need your help to continue to offer this helpful website.  You can volunteer in many ways:  helping part-time with office tasks (or the occasional evening?), fundraising or social media programmes, answering helpline calls, hosting meetings, and much more…

You can help us to improve our website and other services – we need more young people on our Executive Management Committee – and more BAME members, and more men!

Get in touch: [email protected]

Or help us with a donation. (We rely totally on donations/subscriptions.)


41 North Road
N7 9DP

The Herpes Viruses Association is registered charity number 291657.


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