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Helpline – what they ask

What is it?

It amazes our new helpline volunteers how often a caller phones to describe their symptoms and get the helpliner to say what they have. We cannot do that. There are 24 ‘differential diagnoses’ that a sexual health doctor will be considering when s/he is shown what might be genital herpes.

We don’t list these on our website as we don’t want to encourage self-diagnosis.  After all, they don’t give a medical student a link to a website and say ‘Now you can diagnose sexually shared conditions”!
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